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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Ashel

Susan Ashel

July 15, 2026

5  out of  5
rating by Susan Ashel
"I want to give a shout out to Shaun Reeves State Farm Agency. Everyone there is knowledgeable, friendly, efficient and helpful. I am always amazed at how the agents go “above and beyond” for their clients. Most recently, I have been working with Brandon Newton on my roof replacement since the March 2026 hail storm and he has been a lifesaver. For a situation that could have been very stressful, Brandon helped process my claim to resolution as quickly as possible. I would recommend Shaun Reeves State Farm Agency to anyone who wants personal and efficient attention to their insurance needs."
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Frances Tam

July 15, 2026

5  out of  5
rating by Frances Tam
"We have been with this branch of State Farm for many years since we moved to Overland Park in 1989. State Farm has always been providing excellent service, good and adequate coverage for our home and auto insurance needs.
Our recent contact - Ryan - is knowledgeable, excellent in assisting us regarding insurance coverage and options, etc. I would recommend them for your insurance needs."
We responded:
"1989! We appreciate your loyalty! I'm glad to hear your consistency has been repaid in kind. Ryan certainly has accumulated a treasure trove of information over his time in the industry, and his knack for going the extra mile to take care of our customers makes him an integral part of our operation. Thanks for taking the time to highlight your experience! "
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M A

July 13, 2026

5  out of  5
rating by M A
"I have been a client for over 20 years. I always have had great experience with everyone in this office."
We responded:
"We appreciate your review! We are so glad to know you've had the type of experience that we pride ourselves in delivering! "
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Zach Myers

July 9, 2026

5  out of  5
rating by Zach Myers
"Nick is great to work with as an agent he’s on top of everything and always there when you need him. Couldn’t be more pleased with being a State Farm customer."
We responded:
"We're happy to have you, Zach! Nick works hard to make sure you're able to keep your mind on what's important to you, knowing you're in good hands!"
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Tracey Gibbs

June 29, 2026

5  out of  5
rating by Tracey Gibbs
"Exceptional service, competitive rates, and a team that goes above and beyond. Shaun and his team have earned my trust, and I’d gladly recommend them to any friend looking for great insurance coverage."
We responded:
"Thanks Tracey! We may need to put you in the next commercial! I couldn't have stated our mission any better than you did here, and I greatly appreciate you taking the time to do so."
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Ami Kujawa

June 25, 2026

5  out of  5
rating by Ami Kujawa
"My insurance agent, Brandon, is incredibly helpful and prompt with all communication."
We responded:
"Thanks for saying so, Ami! We try to control what we can control, and communication is a great example of that. Glad to hear we're hitting the mark!"
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Gary Krings

June 23, 2026

5  out of  5
rating by Gary Krings
"Having been a State Farm client for over 50 years, I was so pleased when Ryan, at Shaun Reeves’ branch office, agreed to go way above and beyond to fulfill a request I had, to make a particular (outside the box) service request come to fruition.
It is service like that which will keep me coming back to Shaun’s office for many more years!"
We responded:
"Thanks for your kind words, Gary! Ryan has developed a well-deserved reputation for making it happen for our customers, no matter what. His values are a large part of what makes him such a vital asset to our agency, and I thank you for voicing your appreciation!"
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stace

June 22, 2026

5  out of  5
rating by stace
"I have put 5 stars for sure because in the almost 10 years I have been working with Shaun Reeves and his team at State Farm , it has been effortless during times when things happen in life - and they are always there. Working with them comes with clear answers, fast service and a personal touch. We go thru Shaun for many insurance services - and we get peace in return knowing we can rely on him and his team. Thank you for your help with setting up appointments and a beautiful rental car for this last unexpected situation with my car - it came out gorgeous! So pleased!"
We responded:
"Thanks Stacy, this is music to my ears!! If insurance feels effortless to our customers, we know we're doing what we set out to do. Thanks for placing your trust in us and letting us take some of life's obstacles off your plate!"
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Holly Willyard

June 10, 2026

5  out of  5
rating by Holly Willyard
"Sean and Brandon have been very attentive and helpful through a difficult situation. Brandon has been quick to respond to questions."
We responded:
"It's important to us that our customers know we're here when they need us! Thanks for taking the time to give us a great review! "
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Karen Turner

June 10, 2026

5  out of  5
rating by Karen Turner
"Excellent customer service. Brandon Newton, his assistant, was extremely helpful to me and went out of his way."
We responded:
"Thank you so much for your kind words, Karen! We're thrilled to hear that Brandon and our team were able to assist you and make your experience a positive one. We'll be sure to pass along your compliments to them. We look forward to serving you again in the future! – Shaun Reeves"
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Pat Carolan

June 4, 2026

5  out of  5
rating by Pat Carolan
"State Farm has been great to work with. I've been a customer for many years and have always been treated fairly."
We responded:
"Your loyalty is greatly appreciated, Pat! We're committed to giving you every reason to continue to stick around with us! We thank you for the continued opportunity."
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Corey Kingsland

June 4, 2026

5  out of  5
rating by Corey Kingsland
"Shaun has always been extremely helpful and professional for all of our insurance needs. Highly recommend Shaun and his team!"
We responded:
"Thanks for the kind words Corey! We do everything we can to make insurance as easy as possible!"
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Lloyd Kuehn

June 1, 2026

5  out of  5
rating by Lloyd Kuehn
"Shaun and Ryan are awesome! Super responsive and always follow through. They actually reach out to us with premium saving strategies which is not typical in this world!"
We responded:
"Appreciate you saying so, Lloyd! We're always on the lookout for opportunities to go to work for our customers. "
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Bryan Babb

May 28, 2026

5  out of  5
rating by Bryan Babb
"Shaun and especially Nick are a great team!"
We responded:
"Thanks Bryan! Nick is already making quite an impact here! Glad to hear he took great care of you."
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Shelly livingston

May 27, 2026

5  out of  5
rating by Shelly livingston
"Shaun Reeves is always prompt in taking care of our insurance needs."
We responded:
"Thank you Shelly! It's a fast-paced world out there and we work hard to help you keep up!"
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David Wooldridge

May 22, 2026

5  out of  5
rating by David Wooldridge
"Friendly, prompt, and reliable service."
We responded:
"We're happy to hear we hit the mark, David! Thanks for taking the time to let us know."
Profile photo of Jules Charlotte

Jules Charlotte

May 5, 2026

5  out of  5
rating by Jules Charlotte
"Everyone always anwered our questions quickly . We get an excellent service from them . We have been with them over 25 years and we would not change to another insurance company.
Thank you ."
We responded:
"A quarter century! Your loyalty is greatly appreciated. We look forward to continuing to earn your trust moving forward, just as we have since the start!"
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Terry Fitzgerald

April 20, 2026

5  out of  5
rating by Terry Fitzgerald
"I always receive great service from my State Farm insurance agents. Brandon has been so patient & helpful!"
We responded:
"Terry, thank you for your kind words! We take a great pride in being there when we're needed most!"
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Dan McLaughlin

March 24, 2026

5  out of  5
rating by Dan McLaughlin
"Brandon was very helpful and I received the requested information timely. I truly appreciate what he did for us."
We responded:
"Thanks, Dan! We pride ourselves on keeping up with a fast-paced world, so you have what you need, when you need it!"
Profile photo of Richard and Susan Willis

Richard and Susan Willis

March 23, 2026

5  out of  5
rating by Richard and Susan Willis
"I am a new client and I am so excited I made the change from my past insurance company.
I have cognitive issues and sometimes I need every detail explained over and over. I shared my challenge with the entire team and the extra time and patience they provided was more than I could have imagined. I mostly worked with Brandon. He told me to come back or call any time. Even though he explained everything beautifully, I would forget things or get confused. He never made me feel ashamed just always that he wanted to help and that was why he was there. He even did a few extra things just to help me with some other problems that I was having that were easy fixes for him but so difficult for me. I feel very comfortable with my policy and the service I will receive,"
We responded:
"Susan, I can't thank you enough for sharing such a thoughtful review. It's so important to us that every client feels comfortable, understood, and supported. We truly appreciate the trust you've placed in our team, and we're happy you've found a great fit here with us! "
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Rodney elijah

March 23, 2026

5  out of  5
rating by Rodney elijah
"Shaun responds quickly to any of my concerns and questions I may have."
We responded:
"Thanks Rodney! We're glad you consider us a resource and we're happy to talk it through anytime!"
Profile photo of Bill Brimacombe

Bill Brimacombe

March 21, 2026

5  out of  5
rating by Bill Brimacombe
"I have been a client for many decades and have no plans to move my business. They are always professional and available to handle my needs, a great group of people."
We responded:
"Bill, thank you for your kind words and your continued loyalty! We truly appreciate the opportunity to work with you and look forward to doing so for many years to come! "
Profile photo of Aaron J Bermeo

Aaron J Bermeo

March 20, 2026

5  out of  5
rating by Aaron J Bermeo
"Always very responsive on a timely and friendly manner. Highly recommended."
We responded:
"Thanks for taking the time to share your experience with us, Aaron! We take a lot of pride in the work we do. Reach out anytime, we're happy to help!"
Profile photo of rajesh “Kakarla”

rajesh “Kakarla”

March 16, 2026

5  out of  5
rating by rajesh “Kakarla”
"Quick response. Good service."
We responded:
"Thanks Rajesh! We're all about being there when you need us, and making insurance as easy as possible!"
Profile photo of Nagarjuna Dorthala

Nagarjuna Dorthala

March 9, 2026

5  out of  5
rating by Nagarjuna Dorthala
"Friendly and responsive quickly"
We responded:
"Thanks for sharing your thoughts, Nag! We take pride in making insurance a breeze for our customers!"