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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Densberger

March 28, 2024

5  out of  5 rating by Jeff Densberger
"Brandon did a fantastic job, Great with his words, takes the time to make sure customers are satisfied!"
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February 21, 2024

5  out of  5 rating by REBECCA CUMLEY
"Brandon N. was soso helpful and saved me tons of money on my auto & renter's insurance. He took the time to walk me through everything, review and compare my new policy, and followed up a few days later to check-in and ensure I received my cards. Excellent care and a great deal!"
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Nick Coburn

June 24, 2023

5  out of  5 rating by Nick Coburn
"Everytime I have needed to talk to them about something or talk about my policy, i always get the best customer service. Someone rented a car in my name somehow but they canceled the reservation and figured the whole thing out for me. I would recommend this company Shawn Reeves state farm if you are in johnson county Kansas."
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Ray League

March 22, 2023

5  out of  5 rating by Ray League
"Outstanding customer service. Andrew is fantastic!!! More than helpful during a clam process, but helped review our policies and saved us money and put us in the right protection. Andrew is a Great Asset."
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Randy Anderson

March 16, 2023

5  out of  5 rating by Randy Anderson
"Wow...looks great!!!"
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November 30, 2022

5  out of  5 rating by Parker
"The refund I got for 3 months of auto insurance covered 6 months with state farm!! 😊"
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Kathy McMeen

November 8, 2022

5  out of  5 rating by Kathy McMeen
"I was looking for a lower auto insurance rate and ended up with not only a lower rate, but better coverage. I also wanted to transfer my homeowners policy because of the bundled discount and I contacted three different companies. All the companies said that because of the rising construction costs that I was way underinsured. Andrew at State Farm did a detailed and thorough analysis and was able to get me much higher coverage with a reasonable increase in price. Andrew is very efficient and was delightful to work with through every step of the process."
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Billie Quintana

October 20, 2022

5  out of  5 rating by Billie Quintana
"Very attentive and right on keeping up with me on policies very satisfied with his service"
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D G (OceanSprayRTNC)

October 19, 2022

5  out of  5 rating by D G (OceanSprayRTNC)
"Andrew was awesome, knowledgeable and knew exactly what I needed. He was even able to work around the fact I have no cell service at home in the country. I was able to tell him my vehicles and drivers and the next day I had an amazing quote. (Next day due to my lack of phone service) Andrew was even able to help me with personal property insurance I had been needing. He is currently working a quote for my Harley!!!. You won't find a better agent to take care of your needs!!!"
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Alice Moore

October 12, 2022

5  out of  5 rating by Alice Moore
"I love dealing with Shaun Reeves/State Farm and his Team. Andrew worked very hard to find us the best options and rates that would benefit me and my granddaughter. I would recommend this office to anyone."
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Miles Finch

December 16, 2021

5  out of  5 rating by Miles Finch
"Very professional office with top quality service!! Great team and atmosphere!!"
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Sheila S

November 21, 2021

5  out of  5 rating by Sheila S
"Knowledgeable and passionate agents. Andrew is great at what he does. Would recommend."
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Allen Anderson

October 26, 2021

5  out of  5 rating by Allen Anderson
"Shawn & his team does a great job."
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Kim Bishop

August 31, 2021

5  out of  5 rating by Kim Bishop
"it is not very often that I go out of my way to write a review but I was compelled to do so today because of an unusually positive experience with Shaun Reeves and his State Farm team. Our house was struck by an intense bolt of lightening a few weeks ago which took out a costly in-house A/V system and some appliances. Prior experience with previous insurance companies has resulted in doing battle to have my claim validated and damage covered. With Shaun and his team, we were asked to produce a few documents and proof of damage and we were quickly reimbursed in order to cover our loss and set on the way to getting our system restored and appliance repairs made. I can't say enough about what a pleasure it is to have an insurance agent that is easy to work with and quick to resolve your issues. I trust this team to be there whenever there is a need. THAT is why we need and carry insurance and they come through! I HIGHLY recommend this agent and his office."
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August 4, 2021

5  out of  5 rating by Pamelii
"I had the best experience today as I worked with Itzel to register an auto that I purchased over the weekend! I've been with State Farm for years but this was my first experience working with Itzel. She is a joy....professional, knowledgeable and customer service oriented! The entire process was easy and quick. Thanks Itzel - professionals like you are one of the reasons I like State Farm and keep coming back."
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Kianna Goodwin

April 6, 2021

5  out of  5 rating by Kianna Goodwin
""The quality of Itzel's customer journey is exceptional! She went into depth and detail about my quote, expanding into the many options available for me and explaining everything thoroughly. She makes the process super seamless, being so kind and understanding of your needs. Taking you step by step, you know exactly what to expect and what to proceed with. If you're looking for clarity, reasonable prices along with amazing customer relationship, Itzel is the person to go to!"
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Antonio Delgadillo

March 19, 2021

5  out of  5 rating by Antonio Delgadillo
"I absolutely recommend you work with Shaun Reeves and Itzel Garcia Franco at State Farm. They were able get me a better quote than previous company. They were able to answer all my questions. Itzel was super helpful and very professional. They made the process easy and simple! Thank you all!"
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Shoni Boyt

February 12, 2021

5  out of  5 rating by Shoni Boyt
"I have worked with Shaun for a few years and I couldn’t be more pleased! I would recommend his team over and over."
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darius bibbs

February 12, 2021

5  out of  5 rating by darius bibbs
"Shaun is the best!! He even came by my job to drop off paperwork to save me a trip! BEST CUSTOMER SERVICE EVER!!"
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Richard Stroup

February 8, 2021

5  out of  5 rating by Richard Stroup
"Shaun and his team at State Farm are great! A couple of days ago I needed some homeowner's insurance policy modifications. I called Shaun's office and Itzel Garcia-Franco helped me out immediately. While we were on the phone we sent a couple of emails back-and-forth. Before I hung up I had the modified documents in-hand with everything I needed. The whole process took about 10 minutes. Great service!"
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Neil Robertson

February 4, 2021

5  out of  5 rating by Neil Robertson
"Had a very easy time adjusting my policy! Itzel was super helpful and made the process extremely easy. Thank you, all!"
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Brandie Gholson

February 3, 2021

5  out of  5 rating by Brandie Gholson
"I absolutely recommend you work with Shaun Reeves, Ryan, Itzel Garcia-Franco and all of the team over at State Farm. In the past year the pandemic had put me in a financial bind, but the team made sure I knew about the assistance they provided to help me remain fully insured. Any company can stick with you through the good times, but I’m grateful for a company that didn’t run from me in the bad! Thanks Stare Farm Family for keeping me fully covered! 🥰"
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A Radilla

January 30, 2021

5  out of  5 rating by A Radilla
"I really appreciated Itzel’s kind and professional demeanor! She took the time not only to ask me questions but also to answer some of my questions. All in all, really appreciated the personal attention given to me when receiving the quote! Thank you, Itzel!"
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Reina Lashes

January 29, 2021

5  out of  5 rating by Reina Lashes
"Itzel was very helpful, kind, and professional and made switching over a breeze. Got me an AMAZING quote on renters and car insurance and let me just say you definitely get your money’s worth with State Farm. The whole team is very friendly and welcoming. A pleasure to be with State Farm."
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Cesar Franco

January 29, 2021

5  out of  5 rating by Cesar Franco
"We had such poor coverage with progressive and Itzel gracia professionally offered way more coverage and with a great price, what more could you ever want! She was very polite and answered all of our questions . For the people needing insurance this is the place to go, highly recommended and don’t forget to ask for Itzel Garcia!"